Welcome to Shinola's Repair Center

Please find links to our online repair forms below. If you are simply looking for a new battery for your watch, you can either fill out the watch repair form below, take your watch to a Shinola store with in-store battery replacement, or to an authorized repair center. You can find our store locator page linked here.

For audio products, please reach out to audiosupport@shinola.com 

Please note, return/exchange labels should NOT be used for any Shinola repairs. Repairs should only be requested by the following forms below.

Links to our online repair forms:

• Watch Repair Form
• Leather Repair Form
• Jewelry Repair Form
• Clock Repair Form
• International Repair Form

If you have any questions about the forms or would like to get in touch with our team for any reason, please reach out to customer service at

+1-844-744-6652 or customerservice@Shinola.com