Welcome to Shinola's Repair Center

Please find links to our online repair forms below. If you are simply looking for a new battery for your watch, you can either fill out the watch repair form below, take your watch to a Shinola store with in-store battery replacement, or to an authorized repair center. You can find our store locator page linked here.

For audio products, please reach out to audiosupport@shinola.com 

Please note, return/exchange labels should NOT be used for any Shinola repairs. Repairs should only be requested by the following forms below.

Links to our online repair forms:

• Watch Repair Form
• Leather Repair Form
• Jewelry Repair Form
• Clocks Repair Form
• International Repairs

If you have any questions about the forms or would like to get in touch with our team for any reason, please reach out to customer service at

+1-844-744-6652 or customerservice@Shinola.com